Item(s) must be returned within 30 days from date of purchase. You will be charged a re-delivery fee to have the items returned to you.Ĭhange of mind returns are accepted. mismatching serial numbers, different stocked product), then unfortunately we cannot offer you a remedy. Please note that if (1) the product is found to be working, (2) the fault/damage is due to misuse, neglect or reasonable wear and tear, or (3) the product is not one which was purchased from us (e.g. Simply contact us and we will action a remedy. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Under Australian Consumer Law, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. We will gladly repair, replace, or refund faulty products as per Australian Consumer Law.
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